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Trust Scores

How scoring works

Each listing gets a composite trust score from 0–100, built from five signals:

Signal Max points What it measures
account_age 20 Days since the seller's eBay account was registered
feedback_count 20 Total feedback received (volume proxy for experience)
feedback_ratio 20 Percentage of positive feedback
price_vs_market 20 How the listing price compares to recent completed sales
category_history 20 Whether the seller has a history in this item category

The composite score is the sum of available signals divided by the maximum possible from available signals. Missing signals don't penalize the seller — they reduce the max rather than adding a zero.

Score bands

Score Label Meaning
70–100 Green Established seller, no major concerns
40–69 Yellow Some signals marginal or missing
0–39 Red Multiple red flags — proceed carefully

Zero-feedback cap

A seller with zero feedback is hard-capped at a composite score of 35, regardless of other signals. Zero feedback is the single strongest indicator of a fraudulent or new account, and it would be misleading to allow such a seller to score higher based on price alignment alone.

Partial scores

When account age hasn't yet been enriched (the BTF scraper is still running), the score is marked partial and shown with a spinning indicator. Partial scores are based on available signals only and update automatically when enrichment completes — typically within 30–60 seconds per seller.

STEAL badge

The STEAL badge appears when a listing's price is significantly below the market median from recently completed sales. This is a useful signal for buyers, but it can also indicate a scam — always cross-reference with the trust score and red flags.

Market comps

Market price data comes from eBay's Marketplace Insights API (completed sales). When this API is unavailable (requires an approved eBay developer account), Snipe falls back to listing prices from the Browse API, which is less accurate. The market price shown in search results reflects whichever source was available.